Privacy Policy

Introduction

Launch & Grow ("we", "us", "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

What Information We Collect

We collect the following types of personal data:

Contact Information (name, email address, phone number)
Payment Information (credit card details, billing address)
Transaction Data (purchase history, order details)
Technical Data (IP address, browser type, device information)
Marketing and Communications Data (preferences in receiving marketing materials)

How We Use Your Information

We use the personal data we collect for the following purposes:

To process and fulfil your orders
To provide customer support
To communicate with you about updates, promotions, or other relevant information
To improve our products and services
To comply with legal obligations

Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: Where you have provided consent (e.g., for marketing communications).
Contract: To fulfil our contract with you (e.g., processing orders).
Legitimate Interests: For our business interests, such as improving our services.
Legal Obligation: To comply with our legal obligations (e.g., keeping records for tax purposes).

Data Sharing

We may share your personal data with:

Service Providers: Third-party companies that help us run our business (e.g., payment processors, delivery services).
Legal Authorities: When required by law or to protect our rights.

We do not sell or rent your personal data to third parties.

International Transfers

If we transfer your data outside the UK, we ensure that appropriate safeguards are in place, such as using the EU Standard Contractual Clauses, to ensure that your data is protected.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request the correction of inaccurate or incomplete data.
Deletion: You can request the deletion of your data (the right to be forgotten).
Restriction: You can request a restriction on the processing of your data.
Objection: You can object to the processing of your data based on legitimate interests.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Withdraw Consent: You can withdraw your consent for marketing purposes at any time.
Complaints: If your rights have been violated, you can complain to the Information Commissioner’s Office (ICO).

Security of Your Data

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:
Launch & Grow
Email: launchandgrowuk@gmail.com